The fifth edition of the International Transport, Forwarding, and Logistics Trade Fair (MTTSL) was held in April, featuring a diverse assembly of industry experts and exhibitors from around the globe. A key participant at this year’s event was 3Qcode, a company renowned for its innovative no-code technology tailored for the logistics sector.

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The landscape of human-computer interaction has been fundamentally transformed by the advent of chatbot technology. From their humble beginnings as simple rule-based systems to their current status as sophisticated AI-driven entities, chatbots have revolutionized the way businesses interact with customers and how users engage with technology. This article traces the evolutionary journey of chatbots, exploring their origins, developments, and the future frontiers they are poised to conquer.